The hype
The views are world-class and the location is unbeatable, but the nickel-and-diming on fees leaves a sour taste.
Sheraton Fallsview
$110-220 USD (plus ~$80+ USD in potential daily fees)/ night
Book this if You want the absolute best view of the Falls and don't mind paying extra for every single amenity.
Why People Love It
- Unrivaled floor-to-ceiling views of both the American and Horseshoe Falls
- Direct indoor connection to Casino Niagara and Fallsview Indoor Waterpark
- The only rooftop pool in Niagara with a view of the Falls
Quick Take: A view-heavy, wallet-lightening tourist machine that charges premium prices for basics like WiFi and parking.
Reviewed by @Infatuatedtravel: I stood right at the edge to show you exactly where this hotel is. The view from my balcony was insane—you see both falls perfectly. Plus, staying here meant we didn't have to walk miles to get to the boat tour. Definitely the strategic choice.
Guest Who Stayed Here Said
Reality check
You are paying for the view, not the service—expect long check-in lines and curt staff interactions.
- You are chasing the perfect Instagram shot of the Falls
- You want to walk indoors to the casino or waterpark in winter
- You are a Marriott Bonvoy Elite member (to waive the insane WiFi fees)
Cleanliness & Maintenance
8.5
- Housekeeping: Generally reliable daily service, though some reports of missed dusting on high surfaces.
- Bathroom hygiene: Bathrooms are typically sparkling; recent renovations have updated the grout and fixtures.
- Maintenance: Good condition overall following the $50M renovation, though some wear in high-traffic hallways.
- Linens & towels: Crisp, white Sheraton signature linens. Towels are plentiful and fresh.
- Odors & scents: Lobby has a signature scent; rooms are generally fresh, though some 'musty' complaints appear in older reviews.
Sleepability™
7MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Thumping bass from the Fallsview Rooftop Pool & Bar (until ~10:30 PM)
- Thin connecting doors in some suites
- Hallway noise from excited families/tourists
Before you book
Good to know
- The 'Resort Fee' is around CAD 48/night and supposedly covers some amenities, but double-check your bill.
- Self-parking is a hike (approx. 75 yards/meters) to a separate garage; drop bags at the lobby first.
- Fireworks happen nightly at 10 PM in season—book a Fallsview room to watch from bed.
What to pack
- Earplugs (for the hallway/rooftop noise)
- Refillable water bottle (bottled water in-room is expensive)
- Swimsuit (for the year-round indoor pool or seasonal rooftop pool)
Room Genie
Best picks
- Corner Suites (ending in '73', e.g., 2173) for dual-aspect views and balconies
- Fallsview Rooms on high floors (15+) for unobstructed fireworks views
Rooms to avoid
- Any room labeled 'No View' or 'Traditional' (often face a wall or hallway)
- 2nd floor rooms (noisy, close to public areas)
- Rooms directly below the rooftop pool if you sleep early
Room Request Genie – copy & paste
“I am requesting a high-floor 'Fallsview' room, specifically a Corner Suite ending in '73' if available. Please ensure I am NOT on the 2nd floor or directly under the rooftop bar due to noise sensitivity.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the waterpark included?
No. The hotel is connected to the Fallsview Indoor Waterpark, but entry requires a separate pass (often ~CAD 40-50+ per person).
Does the resort fee cover parking?
Absolutely not. Parking is an additional ~CAD 45 (self) to ~CAD 70 (valet) per night.
Is WiFi free?
Generally NO. Unless you are a Marriott Bonvoy member or have a specific package, expect a charge of ~CAD 39/day.
Can I see the fireworks from my room?
Only if you book a 'Fallsview' room. 'City View' or 'Traditional' rooms will not see them.
Is the rooftop pool open year-round?
No, the outdoor rooftop pool is seasonal (May-Oct). The indoor pool on the 14th floor is open year-round.
Are there bed bugs?
Recent searches show NO verified reports for this specific property (5875 Falls Ave). Reports often confuse it with the US Sheraton or nearby Marriott.
Insider Tips
- ✨
Join Marriott Bonvoy (it's free) before booking to try and get the WiFi fee waived.
- ✨
The 'Juliet Balcony' in some rooms is just a railing you can open for fresh air, not a space to sit.
- ✨
Walk to 'Clifton Hill' for cheaper breakfast options if the CAD 43 hotel buffet stings.
5 things to know before you go
💡The self-parking garage is not actually in the building; it's a walk across the street/complex.
💡You can hear the Falls roaring from your room if you open the balcony door (a pro for some, con for others).
💡Elevators can be a nightmare during check-out time (11 AM)—leave early or late.
💡The 'Starbucks' in the lobby has massive lines; walk 5 mins down the street for a shorter wait.
💡The 'Resort Fee' and 'Destination Fee' terminology is used interchangeably to mask the surcharge.
Local Playbook
Map
See where Sheraton Fallsview is located and what's nearby.