The hype
Guests are blown away by the views and the new design but frustrated by the apathy of the staff.
The Westin® St. Thomas Beach Resort & Spa
$350-650/ night
Book this if You want the newest, shiniest resort hardware on St. Thomas and don't mind 'island time' service speeds.
Why People Love It
- Stunning cliffside infinity pool with panoramic harbor views
- Brand new rooms (reopened late 2023) that feel modern and crisp
- Shared access to amenities at the neighboring Buoy Haus resort
Quick Take: A gorgeous architectural triumph where the physical renovation is five-star but the service is still working through serious growing pains.
Reviewed by @reallouisandre: I stayed in this sunset suite and it was pure magic. The balcony became our favorite spot for evening champagne toasts while watching the yachts drift by. If you need a romantic escape with incredible views, this is absolutely the place to book.
Guest Who Stayed Here Said
Reality check
You will likely be woken up by wild roosters at 5:00 AM if you are in a lower-level Garden View room.
- You prioritize modern, aesthetic interiors over personalized service
- You want a resort that feels like a 'campus' with multiple pools and restaurants
- You are a Marriott Bonvoy loyalist looking to burn points
Cleanliness & Maintenance
8
- Housekeeping: Inconsistent. Some days perfect, other days late or missed entirely. 'Island time' applies to cleaning too.
- Bathroom hygiene: Generally sparkling (new grout helps), but the barn door track collects dust.
- Maintenance: Excellent condition overall (post-2023 reno), though elevators are finicky.
- Linens & towels: Fresh and fluffy, typical Westin high standard.
- Odors & scents: Lobby smells of signature White Tea scent; some damp/musty smells in lower-floor corridors.
Sleepability™
7MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Wild roosters crowing at 5:00 AM (especially near Garden View rooms)
- Thin connecting doors
- Hallway noise echoing on tile floors
Before you book
Good to know
- The beach is shared with the Buoy Haus; you can use their beach chairs but not their pool.
- Valet is effectively mandatory ($35/day); 'self-parking' is often full or restricted.
- Breakfast at Shorebird is a steep $34/person buffet; coffee is not included in the room rate.
What to pack
- Earplugs (essential for the roosters)
- Water shoes (Morningstar Beach entry can be rocky/shelly)
- Insulated water bottle (hydration stations are available but small cups)
Room Genie
Best picks
- Terrace Ocean View (Upper Floors) for the best sunset vantage points
- Main Building rooms for easier access to the lobby and elevators
Rooms to avoid
- Garden View rooms on lower floors (Ground Zero for rooster noise)
- Rooms near the elevator banks (noisy foot traffic)
Room Request Genie – copy & paste
“I am requesting a room on a high floor, specifically away from the 'Garden' side to avoid early morning rooster noise. Please ensure the room does not have a connecting door if possible.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the beach safe to swim in?
Proceed with caution. Morningstar Beach has been flagged for high bacteria levels recently. Check the latest DPNR advisory upon arrival.
Can I walk to town?
No. The road is steep, winding, and lacks sidewalks. You need a taxi or rental car to get to Charlotte Amalie or Havensight.
Is there a resort fee?
Yes, a hefty ~$75 per night, which covers beach chairs, internet, and fitness classes.
Do I get access to the Buoy Haus next door?
Mostly yes. You can use their restaurants and beach area, but their pool and tide pool are reserved for their own guests.
Is the pool heated?
The main infinity pool is generally comfortable, but some guests report the adult pool can be surprisingly cold.
Are the rooms quiet?
Internal noise is average, but the bathroom 'barn doors' offer little privacy, and the roosters are a genuine external noise factor.
Insider Tips
- ✨
Walk down the stairs to the Buoy Haus 'Salt Shack' for a better lunch vibe than the Westin pool bar.
- ✨
The 'Flying Frenchman' catamaran departs directly from the resort dock — book early for the sunset sail.
- ✨
There is a 'Marketplace Express' in the lobby for late-night snacks, but it's pricey.
5 things to know before you go
💡The bathroom doors are sliding 'barn style' glass that leave a gap — zero acoustic privacy for couples.
💡Stray cats roam the property; they are generally friendly but look hungry.
💡The elevators are frequently out of service or incredibly slow.
💡You might not get your 'welcome drink' unless you specifically ask for it at check-in.
💡The 'Garden View' is often just a view of a grassy patch where the roosters congregate.
Local Playbook
Map
See where The Westin® St. Thomas Beach Resort & Spa is located and what's nearby.