The hype
Travelers love the spacious, modern apartments and the peaceful private beach, often calling it a 'home away from home.'
BESPOKE member of Small Luxury Hotels
$350-600/ night
Book this if You want a spacious, design-forward apartment on a quiet bay where you can cook your own breakfast and avoid the Tulum party scene entirely.
Why People Love It
- Direct access to a quiet, swimmable bay (Tankah) unlike the seaweed-prone main beach
- Huge residential-style layouts with full kitchens and private plunge pools
- Far removed from the traffic, noise, and chaos of the Hotel Zone
Quick Take: A beautiful, isolated compound that feels more like a luxury condo rental than a full-service hotel—bring a rental car or prepare to bleed cash on taxis.
Reviewed by @homtimiste: I’ve never stayed anywhere that felt so much like a habitable art installation. The brutalist concrete mixed with the Tulum jungle is stunning. My private pool was perfect for cooling off, and the à la carte breakfast was honestly better than most dinner spots in town.
Guest Who Stayed Here Said
Reality check
Service can be inconsistent (slow responses, missed housekeeping spots) and the gym has received specific complaints about cleanliness.
- You are traveling with a family or group and need multiple bedrooms + a kitchen
- You hate the thumping bass of beach clubs and want dead silence at night
- You have a rental car and don't mind driving for dinner
Cleanliness & Maintenance
8.8
- Housekeeping: Generally reliable daily service, though some long-stay guests report 'basic' cleaning (missed dust).
- Bathroom hygiene: Pristine. Modern grout and fixtures usually free of mold, thanks to good ventilation.
- Maintenance: New property feel, but salt air takes a toll—watch for sticky sliding doors or rusted patio furniture.
- Linens & towels: High quality, crisp white linens and plush towels.
- Odors & scents: Neutral and fresh; no masking scents, just the smell of the ocean and jungle.
Sleepability™
9SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Ocean waves (if oceanfront)
- Occasional construction in the developing Tankah neighborhood
Before you book
Good to know
- A $30/night 'destination fee' is added to the bill.
- The hotel is pet-free; leave the dog at home.
- Grocery stocking service is available but comes with a markup—stop at Chedraui in town before arriving.
What to pack
- Reef-safe sunscreen (strictly enforced in the bay)
- Snorkel gear (the reef is right off the beach)
- Cash (pesos) for nearby local lunch spots like Chamico's
Room Genie
Best picks
- Oceanfront Penthouses (rooftop plunge pools and unobstructed sunrise views)
- Upper-floor 2-bedroom units for better privacy than ground floor
Rooms to avoid
- Ground floor garden view units (can feel dark and lack privacy from pathways)
- Units closest to the road if you are sensitive to passing construction trucks
Room Request Genie – copy & paste
“I would appreciate an upper-floor unit to maximize privacy and natural light. If possible, please avoid ground-floor units near the main pathway.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the beach swimmable?
Yes, Tankah Bay is protected by a reef, making it much calmer and more swimmable than the main Tulum beach, though it can be rocky.
Is breakfast included?
Usually no. A continental breakfast is available for a fee at Icaro restaurant, but most guests use their in-room kitchens.
Do I need a car?
Yes. Taxis to Tulum town or the Hotel Zone can cost $40-60+ USD one way. A rental car is essential for freedom.
Is the pool heated?
No, the pool is generally unheated. It's refreshing in the heat but can feel chilly during early morning or winter evenings.
Is there room service?
Yes, but hours are limited (not 24/7). It's provided by the on-site restaurant, Icaro.
Is the water safe to drink?
No. Do not drink tap water. The hotel provides purified water in dispensers/bottles.
Insider Tips
- ✨
Walk 10 minutes north along the beach to find Cenote Manatí (Casa Cenote)—you can swim from the ocean directly into the cenote.
- ✨
For a cheap, authentic lunch, hit Chamico's in Soliman Bay (just north)—lobster ceviche on plastic tables in the sand.
- ✨
The 'Garden View' rooms often have partial ocean views if you are on the second floor or higher.
5 things to know before you go
💡The access road is a dirt track that floods after heavy rain—potholes are massive.
💡There is no elevator in some blocks; you might be hauling luggage up stairs.
💡The 'gym' is very small and has received complaints about being dusty/dirty.
💡You are technically in Chemuyil/Tankah, not Tulum—delivery apps (Rappi) often don't service this far out.
💡The sargassum (seaweed) situation is better here than the main beach, but not immune—staff clean it daily.
Local Playbook
Map
See where BESPOKE member of Small Luxury Hotels is located and what's nearby.