Location is unbeatable—literally upstairs from Tower Hill station
Rooftop bar 'cloudM' offers some of the best skyline views in the city
XL King beds are wall-to-wall and incredibly comfortable
Quick Take: It’s a glorified, high-tech dorm room for adults—tiny but brilliant if you just need a bed and a bar.
Reviewed by @lilystravelss: I was speechless when I walked into my room and saw the Tower of London right outside my window. The iPad controls for mood lighting were so fun, but honestly? The soundproof windows and those pillows were a total game changer for my sleep. Best value in London!
Guest Who Stayed Here Said
The hype
Travelers obsess over the location and the rooftop views but consistently warn about the compact room size.
Reality check
You might feel the tube rumble on lower floors, and the 'mood lighting' controls can be finicky.
You are a solo traveler or a couple comfortable with intimacy
You prioritize location and transit access over square footage
You love controlling everything (lights, blinds, TV) from an iPad
Cleanliness & Maintenance
8.5
Housekeeping: On request policy. You must opt-in for daily cleaning via the app/iPad.
Bathroom hygiene: Generally spotless, though the glass shower shows water spots easily.
Maintenance: High-tech rooms mean high-tech glitches; iPad controls sometimes freeze.
Linens & towels: Crisp, white, and high quality. The XL bed linens are a highlight.
Odors & scents: Signature citizenM scent (wood/fresh) in lobby; rooms are neutral.
Sleepability™
7.5SILENT
SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Deep rumble/vibration from Tower Hill station (directly underneath)
Hallway noise due to thin doors
Before you book
Good to know
Check-in is entirely self-service via kiosks (staff are there to help if you get stuck)
Ironing rooms are communal and located on floors 1-5 (check your room first, but don't count on it)
Luggage storage is available in a locker room if you arrive early
What to pack
US/EU to UK power adapter (though USB ports are plentiful)
Earplugs if you are sensitive to low-frequency vibration
Slippers (floors can be cold and the room is all hard surfaces)
Room Genie
Best picks
Tower View King (High Floor) — worth the upgrade for the direct view of the Tower and Bridge
Courtyard View — if you are a light sleeper and want to avoid street noise
Internal facing rooms if you crave natural light (can feel like a bunker)
Room Request Genie – copy & paste
“I would love a 'Tower View' room on the highest possible floor to minimize tube vibration. If unavailable, a quiet courtyard room on a high floor is preferred.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is there a gym?
No. There is no fitness center on-site. You'll need to run along the Thames or find a local day pass.
Can I fit three people in a room?
Absolutely not. The bed is wall-to-wall and fire codes are strict. Max 2 humans.
Is breakfast included?
Usually not. It costs approx £20.50 and is a decent buffet, but there are cheaper cafes nearby.
How bad is the bathroom privacy?
It's a 'pod' in the room. The toilet has a door, but it's not soundproof. The shower is clear glass (sometimes frosted/mood-lit).
Is there parking?
No on-site parking. The nearest public lot is Minories Car Park (approx £45/24h).
Does the room have a fridge?
Yes, a very small mini-fridge for water/meds, but it's not stocked.
Insider Tips
✨
The rooftop bar (cloudM) has a balcony that offers the same view as the Shard for the price of a cocktail.
✨
You can stream your own Netflix/Disney+ to the TV via the room's iPad/Chromecast.
✨
Ask for a room away from the elevators; the hallway noise travels.
5 things to know before you go
💡The shower glass can turn into a disco light show controlled by the iPad.
💡There is no kettle or coffee maker in the room—you have to go to the lobby for caffeine.
💡The sink is in the main room, not the toilet pod, so you brush your teeth next to the bed.
💡The 'mood pad' (iPad) controls the blackout blinds, which are incredibly effective.
💡You might feel a physical rumble from the District/Circle line trains if you are on floors 1-2.
Local Playbook
Map
See where citizenM Tower of London is located and what's nearby.