The hype
Guests are blown away by the modern rooms and the massive gym, but consistently frustrated by the 'reservation hunger games' for dinner.
AVA Resort Cancun - All Inclusive
$600-850/ noapte
Rezervă dacă You want a massive, brand-new, Vegas-style mega-resort where the pool scene obliterates the need for a real beach.
De ce o iubesc oamenii
- Every single room has a direct ocean view (no 'partial' nonsense)
- The 2.8-acre 'AVA Bay' crystal lagoon is a game-changer for swimming without seaweed
- Friends & Family suites have a legitimate separate bedroom for kids
Privire rapidă: It’s a shiny, marble-clad beast of a hotel that feels more like a high-end convention center than a tropical escape, but the lagoon makes up for the mediocre beach.
Evaluat de @Arianaxife: I stayed at the brand new AVA Resort in Cancun and was blown away. The modern design is stunning, and having a private jacuzzi on my balcony overlooking the ocean was the highlight of my trip. It feels super exclusive but totally relaxing. Highly recommend for a couples' getaway.
Oaspeții care au stat aici au spus
Reality check
The 'all-inclusive' tag has asterisks: bowling, laser tag, and the Flowrider simulator all cost extra ($10-$25/person).
- You prioritize a pristine pool/lagoon experience over swimming in the actual ocean
- You need a gym that rivals an Equinox (the FIIT center is 11,000+ sq ft)
- You are a family who wants modern rooms where kids actually have their own space
Curățenie și Întreținere
8.5
- Housekeeping: Generally excellent and daily, though some reports of 'rushed' service due to the sheer size of the resort.
- Bathroom hygiene: Sparkling. The property is new (opened late 2024), so grout and fixtures are still pristine.
- Maintenance: Minor 'new hotel' teething issues (occasional hot water fluctuation or AC sensor glitches) reported in late 2025.
- Linens & towels: High quality, plush, and abundant. No threadbare pool towels here.
- Odors & scents: Lobby smells of their signature citrus-wood scent; no mustiness in rooms yet.
Sleepability™
7MODERAT
0-4ZGOMOTOS
4-7.5MODERAT
7.5-10LINIȘTIT
- Dez Nightclub bass (South Tower lower floors)
- Hallway noise in the main connecting corridor
Înainte să rezervi
Bine de știut
- Download the AVA app immediately after booking to track activities, but it won't let you book dining until you arrive (use the email hack instead).
- The 'Vacation Makers' desk in the lobby is a timeshare sales trap—walk fast.
- Uber is available but drivers often can't enter the main lobby; you may have to meet them at the security gate or pay a 'friend' tax.
Ce să împachezi
- Rash guards for the lagoon (sun is intense and there's zero shade in the water)
- comfortable walking shoes (you will hit 10k steps just going to breakfast)
Geniu pentru Cameră
Selecții de top
- Friends & Family Sundeck Suite (North Tower) for the separate kids' room and huge terrace
- Oceanfront King on a high floor in the North Tower for the best quiet/view balance
Camere de evitat
- South Tower rooms on floors 1-3 near the Dez Nightclub (unless you party until 3am)
- Connecting rooms if you aren't using them (sound bleed is real)
Geniu pentru Cereri de Cameră – copiază și lipește
“I am requesting a room in the North Tower, ideally on a floor higher than the 5th, to ensure quiet away from the nightclub. Please avoid connecting rooms if possible.”
Întrebări frecvente și sfaturi ascunse
Tot ceea ce vrei de fapt să știi înainte de a rezerva.
Is the beach swimmable?
Technically yes, but it's often plagued by sargassum and is quite narrow. The 'AVA Bay' saltwater lagoon is where everyone actually swims.
Do I really need dinner reservations?
Yes. Without them, you are relegated to the buffet or the snack bars. Email prearrivalconcierge@avacancun.com 30 days before arrival to secure spots at Black Iron or the French bistro.
Is the water park free?
Yes, 'Sunny’s Waterpark' for kids is included. However, the bowling alley, laser tag, and Flowrider simulator are NOT included.
How far is the airport?
It's very close—about 10-15 minutes. This is a huge plus compared to the 45+ min drive to Playa Mujeres or Riviera Maya.
Is it adults-only?
No, it is a family resort. However, there is an adults-only pool ('Dez Pool') and adults-only dining options like the French restaurant.
Are there hidden fees?
No daily resort fee, but expect to pay extra for premium activities (bowling ~$15), spa treatments, and certain menu items (Tomahawk steaks).
Sfaturi de Insider
- ✨
The 'coffee shop' (Aroma) has two locations; the one in the South Tower is usually empty while the North Tower line is 20 deep.
- ✨
You can kayak and paddleboard for free in the lagoon, but go early (before 10am) to beat the heat and the crowds.
- ✨
The 'Teens Club' is actually cool and has its own snack bar, making it a legitimate hangout for 13-17s who usually hate kids' clubs.
5 lucruri pe care trebuie să le știi înainte să pleci
💡The 'oceanfront' view is spectacular, but the balcony glass gets coated in salt spray instantly, blurring your photos.
💡The walk from the lobby to the furthest South Tower room can take 15 minutes—seriously.
💡Room service pizza is surprisingly better than the buffet pizza.
💡The 'Dez' nightclub is one of the few resort clubs that actually feels like a real city club, complete with a dress code.
💡There is a 'porthole' window between the bathroom and bedroom in some rooms that can be awkward for non-couples.
Ghidul Local
Hartă
Vezi unde se află AVA Resort Cancun - All Inclusive și ce se găsește în apropiere.