The highest hotel infinity pool in Western Europe (Level 52)
Floor-to-ceiling windows in every single room with unblocked views
Heated Japanese Toto toilets that open automatically when you enter
Privire rapidă: It’s an architectural marvel with a price tag to match, but you're paying for the view, not the square footage.
Evaluat de @_the_rover_tales: I booked this room for our anniversary and was blown away. The staff set up rose petals and champagne, and watching the sunset over Tower Bridge from the tub was the most romantic moment of my life. If you want to impress someone, this is it.
Oaspeții care au stat aici au spus
The hype
The views are genuinely tear-jerking and the service is polished, but the rooms can feel tight for the price.
Reality check
Breakfast is excellent but expensive (~£47), and it's annoying that 'specialty eggs' like Eggs Royale often incur an extra surcharge on top of the buffet price.
You are celebrating a major anniversary or proposal
You are an architecture nerd or skyscraper enthusiast
You want to swim in the sky
Curățenie și Întreținere
9.2
Housekeeping: Generally immaculate twice-daily service. Rare complaints about missed dust on high ledges.
Bathroom hygiene: Sparkling marble. The high-tech toilets are kept pristine.
Maintenance: Excellent, though some guests report scuffed furniture or 'tired' carpets in high-traffic rooms.
Linens & towels: Plush and fresh. One isolated report of a 'damp' mattress, but largely 5-star standard.
Odors & scents: Signature 'Shangri-La Essence' scent in lobby; rooms are neutral and fresh.
Sleepability™
7MODERAT
MODERAT
0-4ZGOMOTOS
4-7.5MODERAT
7.5-10LINIȘTIT
Wind noise/creaking during high gusts
Elevator hum in rooms near the core
Light leakage if blackout blinds aren't perfectly aligned
Înainte să rezervi
Bine de știut
You need two elevators to get to your room (Ground to 35, then 35 to your floor)
The pool is often booked out; reserve your slot immediately upon check-in
GŎNG bar has a minimum spend policy for window seats
Ce să împachezi
Swimsuit (do not miss the pool)
Smart casual outfits (the whole hotel feels like a dressy venue)
Binoculars are provided, but bring a good camera with a zoom lens
Geniu pentru Cameră
Selecții de top
Iconic City View Room (corner room, bathtub with a view, faces Thames/Tower Bridge)
Deluxe City View (often cheaper but still has great North/East views)
Camere de evitat
Superior Shard Room (faces South/Kent, missing the iconic river landmarks)
Rooms near the elevators (can be noisy)
Geniu pentru Cereri de Cameră – copiază și lipește
“I am celebrating a special occasion and would love a room with a bathtub view facing Tower Bridge (North/East view) if possible. High floor preferred to minimize privacy issues from neighboring angles.”
Întrebări frecvente și sfaturi ascunse
Tot ceea ce vrei de fapt să știi înainte de a rezerva.
Is the pool free for guests?
Yes, but access is by appointment only to prevent overcrowding.
Can I see into other rooms?
Yes. The Shard's jagged shape means some corners look directly into others. Use the blinds.
Is breakfast included?
Usually no, unless booked in a specific package. It costs ~£47 per person otherwise.
How much is the deposit?
High. Expect a hold of £200-£300 per night for incidentals.
Is it kid-friendly?
Surprisingly yes, they offer 'fox' plushies and kid amenities, but the pool has restricted hours for children (usually 9-11am and 3-5pm).
Can I open the windows?
No, the windows are sealed shut. The building is fully climate-controlled.
Sfaturi de Insider
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If GŎNG is full, the lobby lounge (TĪNG) on level 35 has almost the same view and is much quieter.
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The 'bath butler' service is expensive; just buy your own bath bomb at Lush in Borough Market nearby.
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Visit the pool right at 6 AM for the best chance of a solo swim.
5 lucruri pe care trebuie să le știi înainte să pleci
💡The elevators have no buttons; you select your floor on a keypad outside.
💡The 'heated toilet' is a Toto washlet that greets you by opening its lid automatically.
💡You can hear the trains from London Bridge station faintly if you are on a 'lower' floor (36-40).
💡The room service breakfast is the same price as the restaurant buffet but includes the 'specialty eggs' without surcharge.
💡The wind can make the building creak audibly—it's safe, but eerie.
Ghidul Local
Hartă
Vezi unde se află Shangri-La The Shard, London și ce se găsește în apropiere.