The 'Bensley Butlers' who act as personal concierges and guides
Kroya restaurant's suspended swing tables for a playful dining experience
Two distinct pool vibes: a chic monochrome courtyard pool and a quieter lap pool
Quick Take: It’s a visual masterpiece that prioritizes style over practicality in some corners, but the service is so good you probably won't care.
Reviewed by @renaesworldofficial: I was blown away by the design here—it's not just a hotel, it's an art gallery you sleep in. The swinging beds were my favorite spot for morning coffee, and the staff made me feel so special with that personalized welcome. Definitely the most stylish stay in Siem Reap.
Guest Who Stayed Here Said
The hype
Travelers are obsessed with the 'maximalist' design and the staff's genuine warmth, often calling it the best service they've ever had.
Reality check
The 'Bensley Collection' villas are stunning but some face a road with a local volleyball court, leading to 'thwack' noises in the evening.
You are a design nerd who loves black-and-white aesthetics and bold patterns
You want a private pool villa experience without being isolated far from town
You enjoy 'hotel within a hotel' exclusivity (the Villas have their own butler/entrance)
Cleanliness & Maintenance
8.5
Housekeeping: Generally excellent daily service, though recent reports mention missed spots and a 'strange odor' in one isolated incident.
Bathroom hygiene: High standard, but the open-air nature of villa bathrooms means you will encounter nature (leaves, bugs) occasionally.
Maintenance: Most areas are pristine, but some guests noted the main building corridors look a bit 'tired' and need a refresh.
Linens & towels: Plush, high-thread-count linens that fit the luxury price tag.
Odors & scents: Usually smells of lemongrass and ginger, though one guest reported a musty smell in Dec 2024.
Sleepability™
7.5SILENT
SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Local volleyball court 'thwacks' near Villas 1-6
Corridor noise in the main building due to hard surfaces
Before you book
Good to know
The 'Shinta Mani Shack' across the street is a separate property but you can often use their pool too.
The hotel supports the Shinta Mani Foundation; your stay funds hospitality training for local youth.
The 'Bensley Collection' is a separate booking tier with totally different amenities (butlers, private pools).
What to pack
High-strength DEET mosquito repellent (the 'natural' stuff provided often isn't enough)
Slip-on shoes for easy on/off at temples and the pool
Room Genie
Best picks
Villa #7 (Bensley Collection) for the best balance of privacy and quiet
Bayon Wing Upper Floor rooms for pool views without the lack of privacy of ground-floor swim-up access
Rooms to avoid
Villas #1-6 if you are sensitive to street noise/volleyball games
Ground floor Bayon Wing rooms if you don't want guests walking past your glass doors
Room Request Genie – copy & paste
“I would love to request a room in the Bayon Wing on an upper floor for privacy, or if booking a Villa, specifically Villa #7 to avoid the road noise near the volleyball court.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is it worth paying for the Bensley Collection Villas?
Yes, if you want a 'resort' feel in the city. The private pools, outdoor bathtubs, and butler service are a significant upgrade from the standard rooms.
Is the hotel family-friendly?
Technically yes, but financially no. Children 4+ incur a ~$124/night surcharge, and the vibe is definitely more 'adult chic' than 'kids club'.
Which pool is better?
The Bayon pool is the 'Instagram' pool (black and white stripes, courtyard vibe), while the Angkor pool is a quieter lap pool for serious swimmers.
How far is it to Pub Street?
A pleasant 10-15 minute walk along the river, or a $2 tuk-tuk ride. You are close enough to visit but far enough to sleep.
Does the hotel have a gym?
Yes, but it is small and compact. Serious fitness buffs might prefer a drop-in pass at a local gym nearby.
What is the 'Amchi' treatment?
A unique spa consultation with a traditional Tibetan medicine doctor (11th generation!) available at the Khmer Tonics Spa.
Insider Tips
✨
Ask your butler to set up the rooftop sky bed in your villa for a night under the stars (weather permitting).
✨
The 'Made in Cambodia' market is a short walk away and offers much higher quality souvenirs than the Night Market.
✨
You can sometimes get a 'day pass' for the pool if you have friends staying elsewhere who want to join you for lunch.
5 things to know before you go
💡The 'thwack' sound of the local volleyball game that penetrates the walls of the front villas.
💡The corridors in the main building can feel surprisingly dark and 'dreary' at night compared to the lobby.
💡The 'outdoor' bathtubs in the villas are amazing but require a mosquito coil strategy to use safely.
💡The breakfast at Baitong is excellent but the buffet spread is smaller than massive chain hotels—it focuses on quality à la carte options.
💡The 'Shinta Mani Foundation' visit is not a guilt-trip; it's genuinely inspiring and worth an hour of your trip.
Local Playbook
Map
See where Shinta Mani Angkor & Bensley Collection Pool Villa is located and what's nearby.