The hype
Great location and impressive fitness center, but the rooms desperately need a deep clean and an update.
Crowne Plaza Minneapolis West
$110-167/ night
Book this if You need a budget-friendly suburban base with massive fitness amenities and an indoor pool, and don't mind rolling the dice on room updates.
Why People Love It
- Massive 21,000 sq ft health club with racquetball and tennis
- Large indoor saline pool and hot tub
- Convenient location near I-494 and local parks
Quick Take: It boasts resort-style amenities on paper, but aging rooms, thin walls, and a severe lack of basic housekeeping make it a gamble.
Reviewed by @dannsing1: I stayed in this room and it was the perfect base for my Minneapolis trip. Being able to walk to the Mall of America in 15 minutes was a game-changer. Plus, having the Metro right next door meant I could easily explore downtown without a car. The room was huge and so comfy!
Guest Who Stayed Here Said
Reality check
Housekeeping is highly inconsistent, with multiple reports of dirty bathrooms, stained sheets, and dust.
- You want a massive gym and indoor pool
- You're traveling for a local sports tournament or conference
- You need easy access to the Twin Cities suburbs
Cleanliness & Maintenance
3.5
- Housekeeping: Highly inconsistent. Multiple reports of missed spots, accumulated dust, and trash left from previous guests.
- Bathroom hygiene: Concerning. Guests report mold, dirty grout, and broken exhaust fans.
- Maintenance: Showing its age. Complaints of broken amenities, peeling paint, and malfunctioning bathroom fans.
- Linens & towels: Hit or miss. Some report fresh bedding, while others encountered severe stains on sheets and couches.
- Odors & scents: Musty in some areas, with occasional complaints of stale air due to poor ventilation.
Sleepability™
4MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Rowdy weekend crowds and events
- Slamming doors in uncarpeted hallways
- Nearby train tracks
Before you book
Good to know
- There is a mandatory 7.5% resort fee added to your rate
- Breakfast is not included and costs around $12-$19
- Not all rooms come with a microwave or mini-fridge
What to pack
- Earplugs or a white noise machine to drown out hallway noise
- Disinfectant wipes for peace of mind on high-touch surfaces
Room Genie
Best picks
- Executive King Rooms for more space and slightly better upkeep
- Rooms facing the woods or ponds for a quieter view
Rooms to avoid
- Rooms near the elevators or ice machines due to heavy foot traffic
- Standard rooms if you need a microwave (they don't have them)
Room Request Genie – copy & paste
“Hi team, I'd love to request a quiet room facing the woods or pond, away from the elevators. Also, could you please ensure the room has a working mini-fridge and has been thoroughly deep-cleaned prior to arrival? Thank you!”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is parking free?
Yes, self-parking is free in the large surface lot, though valet is also available.
Is there a resort fee?
Yes, expect a sneaky 7.5% resort fee added to your room rate to cover the pool and gym.
Is the hotel pet-friendly?
Yes, dogs and cats up to 50 lbs are allowed for a $25 per night fee.
Does the hotel have a pool?
Yes, there is a large indoor saline pool and a hot tub.
Is breakfast included?
No, breakfast is an additional charge (around $12-$19 for adults) at the on-site cafe.
Are there microwaves in the rooms?
No, most standard rooms lack microwaves, and you may have to walk to the lobby to heat up food.
Insider Tips
- ✨
Skip the hotel breakfast and head to Fat Nat's nearby for the best breakfast in the West Metro.
- ✨
Request a room facing the woods or wetlands for a much quieter and more scenic experience.
- ✨
Take full advantage of the 21,000 sq ft health club—it's far better than your average hotel gym.
5 things to know before you go
💡The 7.5% resort fee that sneaks onto your final bill.
💡The lack of microwaves in rooms, forcing guests to walk to the lobby to heat up leftovers.
💡The exhaust fans in some bathrooms are broken or highly ineffective.
💡The hotel actually sits on 25 acres of natural woods and wetlands.
💡The indoor pool uses saline instead of harsh chlorine, which is much easier on the skin.
Local Playbook
Map
See where Crowne Plaza Minneapolis West is located and what's nearby.