The hype
Guests are obsessed with the location and the 'palace-like' breakfast room but consistently disappointed by small, dated standard rooms.
Hotel Borges Chiado
$150-250/ noche
Reserva esto si You want to wake up inside a postcard of Lisbon, don't mind the hustle of the city center, and appreciate a breakfast hall that looks like a palace ballroom.
Por qué a la gente le encanta
- Unbeatable location right next to the iconic A Brasileira café and Baixa-Chiado metro
- The breakfast room is a stunning 19th-century hall with crystal chandeliers and frescoes
- Tram 28 stops practically at the front door
Resumen rápido: A fading grand dame that trades on its killer location and historic breakfast room while letting the plumbing and soundproofing slide.
Reseñado por @Samaraa.b_: I stayed right in the heart of Chiado and honestly, the location is unbeatable. Watching the yellow trams from my window was a highlight, and the historic cellar lounge was the perfect cozy hideaway after walking the hills all day.
Lo que dijeron los huéspedes que se hospedaron aquí
Reality check
The 'sewage smell' in bathrooms is a recurring complaint that pops up in reviews from 2024 through early 2026.
- You prioritize location over luxury
- You are a heavy sleeper or bring good earplugs
- You want to step out the door and be in the middle of the action
Limpieza y Mantenimiento
8
- Housekeeping: Generally reliable daily service, though missed spots (dust, empty soap dispensers) are occasionally reported.
- Bathroom hygiene: The weak point. Watch out for 'sewage smells' and slow-draining showers. Grout is usually clean but plumbing is old.
- Maintenance: A mixed bag. Public areas look grand; rooms can feel tired with peeling paint or scuffed furniture.
- Linens & towels: Standard hotel grade. Clean but not luxurious. Check mattress seams immediately (isolated bed bug report in late 2025).
- Odors & scents: Lobby smells neutral/clean; hallways can be musty; some bathrooms have a persistent drain odor.
Sleepability™
5.5MODERADO
0-4RUIDOSO
4-7.5MODERADO
7.5-10SILENCIOSO
- Tram 28 screeching on tracks directly outside
- Street performers and crowds on Rua Garrett
- Thin walls between rooms
Antes de reservar
Es bueno saberlo
- The hotel entrance is right in the middle of a busy pedestrian shopping street.
- Breakfast is often included and served in a spectacular historic hall—don't skip it just for the architecture.
- City tax is ~€2-4 per person/night and paid upon arrival.
Qué llevar
- High-fidelity earplugs (essential for street-facing rooms)
- Comfortable walking shoes (Lisbon is hilly and the hotel is on a slope)
- A universal travel adapter (outlets can be scarce in older rooms)
Genio de Habitaciones
Mejores opciones
- Superior Rooms on the 4th or 5th floor (better views, slightly less street noise)
- Interior-facing rooms for sleep quality (sacrifice the view for silence)
Habitaciones a evitar
- Standard Single/Individual rooms (often tiny, dated furniture)
- 1st and 2nd-floor rooms facing Rua Garrett (maximum noise exposure)
Genio de Solicitud de Habitación – copiar y pegar
“I am requesting a renovated Superior room on a high floor (4th or 5th). If possible, please assign a room facing the interior courtyard or a side street to minimize tram noise. Please ensure the bathroom has been recently checked for drainage odors.”
Preguntas frecuentes y consejos ocultos
Todo lo que realmente quieres saber antes de reservar.
Is there parking at the hotel?
No. You must use nearby public garages like Camões or Chiado, which cost ~€25-45/day.
Is breakfast included?
Usually yes, but check your rate. If not, it costs around €10. It's a buffet served in a magnificent historic hall.
Does the hotel have AC?
Yes, but effectiveness varies. Top-floor rooms can get warm in summer, and some units are older.
Is it accessible for wheelchairs?
Technically yes (there is an elevator), but the hotel has many small steps, narrow corridors, and the surrounding streets are cobblestoned and steep.
Can I store my luggage?
Yes, they have a luggage storage room for before check-in or after check-out.
Is the WiFi free?
Yes, free WiFi is available throughout the hotel, though signal strength can be spotty in corner rooms.
Consejos de Insiders
- ✨
Ask for a 'quiet room' at check-in; the staff know exactly which ones these are (usually back of house).
- ✨
The gym is surprisingly decent for a historic hotel—rarely crowded.
- ✨
Skip the hotel coffee and walk 1 minute to 'The Folks' or 'A Brasileira' for a superior caffeine fix.
5 cosas que debes saber antes de ir
💡The 'sewage smell' in bathrooms is a known, recurring plumbing issue in this historic building.
💡The elevators are tiny and slow—expect a wait during peak breakfast hours.
💡Some 'double' beds are just two twins pushed together that slide apart.
💡The breakfast hall ceiling is a legitimate masterpiece of plasterwork and gold leaf.
💡You can hear the Fado music from the street in some lower-floor rooms (free concert or nuisance, depending on your mood).
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