The hype
Travelers adore the friendly staff and resident pets but consistently complain about noise and hard beds.
Cloud Hotel
$15-35/ night
Book this if You're a budget backpacker who loves street food, doesn't mind thin walls, and considers kittens in the lobby a major perk.
Why People Love It
- Resident rabbits and kittens in the common area
- Walking distance to the Saturday Night Market (Wualai)
- Incredibly cheap rates for private AC rooms
Quick Take: A glorified hostel with private rooms where the cute animals distract you from the street noise.
Reviewed by @single_serving: I stayed here for a special girls' trip and waking up above the clouds was unreal. The bed slides right out onto the balcony with the push of a button! We felt so pampered with the flower bath and views. Definitely the most unique place I've ever slept.
Guest Who Stayed Here Said
Reality check
The 'mountain view' often just means facing away from the street, and the WiFi can be spotty for video calls.
- You want to spend $20/night and still have private AC
- You prioritize street food access over luxury linens
- You find chaotic hostel vibes charming
Cleanliness & Maintenance
6.5
- Housekeeping: Daily cleaning is basic; they make the bed but don't scrub deep corners.
- Bathroom hygiene: Functional but dated. Grout often has discoloration; water pressure is decent but not high.
- Maintenance: Wear and tear is visible. Scuffed walls and older fixtures are standard.
- Linens & towels: Clean but worn. Towels can be scratchy and thin.
- Odors & scents: Generally neutral, though ground floor can smell of 'pet' or dampness during rainy season.
Sleepability™
5MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Motorbikes on Thippanate Road
- Hallway conversations
- Late-night arrivals in the lobby
Before you book
Good to know
- Reception is not 24/7; late check-in requires prior arrangement
- No in-room safes; valuables must be stored at reception
- Shoes-off policy in the lobby (slippers provided)
What to pack
- High-quality earplugs (essential)
- Eye mask (curtains are thin)
- Slip-on shoes (for the shoes-off policy)
Room Genie
Best picks
- Back-facing rooms on higher floors for slightly less road noise
- Private Double with Balcony for a bit of extra breathing room
Rooms to avoid
- Street-facing rooms (unless you enjoy the sound of tuk-tuks at 6am)
- Ground floor rooms near the common area (noisy)
Room Request Genie – copy & paste
“I would love a quiet room facing the back of the building, on the highest floor possible, away from the street noise.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is there a pool?
No. Some online listings confuse this with a nearby condo, but the Cloud Hotel at Thippanate Road does NOT have a pool.
Is breakfast included?
Usually yes, but it's basic—think toast, eggs, and instant coffee. Don't expect a buffet.
Is it close to the Old City?
Yes, it's just south of the Chiang Mai Gate (Old City South Gate), about a 5-10 minute walk.
Are pets allowed?
Ironically, no. Guests cannot bring pets, even though the hotel owns rabbits and cats.
Is there an elevator?
No. You will be carrying your bags up stairs.
How is the WiFi?
Serviceable for browsing but unreliable for Zoom calls or heavy streaming.
Insider Tips
- ✨
The 'Saturday Walking Street' (Wualai Road) starts practically at your doorstep—stay here on a Saturday for easy access.
- ✨
Rent a motorbike from the shop next door for cheaper rates than the hotel offers directly.
- ✨
The 500 THB deposit must be paid in cash; they rarely accept cards for this.
5 things to know before you go
💡The lobby is effectively a petting zoo with free-roaming rabbits and cats.
💡The 'balconies' are often just standing room only with a view of a power line.
💡You have to take your shoes off at the entrance, hostel-style.
💡There is no safe in the room, which catches many travelers off guard.
💡The curtains are decorative, not functional blackout shades—sunrise is your alarm clock.
Local Playbook
Map
See where Cloud Hotel is located and what's nearby.