Stunning curved glass architecture that frames the Swan River perfectly
The heated infinity pool at Elizabeth Quay is a major flex
Frette linens and automatic blackout blinds in every room
Quick Take: A visually spectacular glass tower where the hard product is world-class but the service can sometimes feel like it's still in soft opening.
Reviewed by @kimairabulayer: I booked this staycation for a mental reset and was blown away. The floor-to-ceiling windows overlooking the Swan River made me never want to leave the room. It felt like I was floating above the city. Definitely splurge for the river view if you can.
Guest Who Stayed Here Said
The hype
Guests are blown away by the views and the luxurious rooms, but often feel nickle-and-dimed by the high costs of parking and breakfast.
Reality check
Service inconsistencies are the biggest gripe—expecting 6-star intuitive service but sometimes getting 4-star reactive service.
You are a 'sunset chaser' who wants the best golden hour view in the city
You love a hotel bathroom with a view (freestanding tubs in many rooms)
You are a Marriott Bonvoy loyalist with points to burn
Cleanliness & Maintenance
9.5
Housekeeping: Generally excellent, though some reports of late service (after 3pm).
Bathroom hygiene: Immaculate. Deep soaking tubs and double vanities are kept sparkling.
Maintenance: The building is new (2019), so wear and tear is minimal.
Linens & towels: Frette linens are crisp and high quality.
Odors & scents: Fresh, custom botanical scent in lobby; no musty odors reported.
Sleepability™
7.5SILENT
SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Loud air conditioning units in some rooms
Plumbing noise (toilet flushing) from adjacent rooms
Before you book
Good to know
Valet parking is $80 AUD per night with in/out privileges
The Club Lounge is open and offers 5 food presentations daily—worth the upgrade if you plan to eat/drink on-site
The pool is heated but the wind chill can be real even in sunny weather
What to pack
Windbreaker or structured jacket (Elizabeth Quay is a wind tunnel)
Dressier evening wear (Perth is casual, but the Ritz crowd dresses up)
Universal travel adapter (Type I)
Room Genie
Best picks
Studio King River View (Corner room with wrap-around glass)
Elizabeth Quay Suite (The ultimate splurge for space and views)
Rooms to avoid
Lower floor rooms facing the city (less privacy, worse views)
Rooms near the elevator banks if you are sensitive to foot traffic noise
Room Request Genie – copy & paste
“I would love a Studio King on a high floor facing Elizabeth Quay for the best sunset views. Please ensure the room is away from the elevators and has a quiet AC unit if possible.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is breakfast included?
No, unless you book a specific package. The buffet at Hearth costs approximately $57 AUD per adult.
Is there a resort fee?
No traditional resort fee, but there is a 1.95% credit card surcharge.
Can I charge my EV there?
No. The hotel explicitly states they do not have EV charging stations.
Is the pool heated?
Yes, the infinity pool is heated, making it usable year-round despite the wind.
What is the check-in/out time?
Check-in is strictly 3:00 PM; Check-out is 11:00 AM.
Is it pet friendly?
No, pets are not allowed.
Insider Tips
✨
The 'Studio' rooms often have better views than some standard suites because of the corner glass layout.
✨
Walk to the nearby 'The Island' microbrewery for a much cheaper and more relaxed drink than the hotel bar.
✨
The concierge has a 'Jenga-style' rock sculpture in the lobby that is actually a piece of art worth asking about.
5 things to know before you go
💡The wind at the pool can be ferocious enough to knock over empty plastic cups.
💡The 'truck-like' noise from the AC in some rooms is a known engineering quirk.
💡You can hear your neighbor flush the toilet if your headboard is on the shared wet wall.
💡The lobby scent is a custom blend of Australian botanicals that you can actually buy.
💡The Club Lounge food is substantial enough to replace dinner if you aren't a heavy eater.
Local Playbook
Map
See where The Ritz-Carlton, Perth is located and what's nearby.