The hype
Travelers love the location and the 'posh' feel of the lobby, but consistent grumbles about chaotic breakfast service and 'tired' bathroom grout keep it from perfection.
Pullman Liverpool
$90-190/ nacht
Boek dit als You're in town for a gig at the M&S Bank Arena or a conference at the ACC and want to stumble from your seat to your sheets in under five minutes.
Waarom mensen ervan houden
- Direct footbridge access to the Exhibition Centre (zero rain exposure)
- Floor-to-ceiling windows with epic views of the River Mersey and the Wheel
- The 'Frozen Chef's Table' at breakfast that keeps cold cuts perfectly chilled
Snel Overzicht: A slick, glass-clad business hotel that nails the visuals but occasionally trips over its own 'modern' tech and housekeeping details.
Beoordeeld door @Pia.ubud: I stayed here before and had to come back for the bathroom alone – the waterfall shower is insane. The view of the Mersey and the cozy robes made it the perfect winter hideaway.
Gast die hier verbleef zei
Reality check
The 'iPad check-in' with roaming staff is meant to be futuristic but often just feels disorganized and slower than a normal desk.
- You are attending an event at the ACC or M&S Bank Arena
- You appreciate a good rainfall shower and C.O. Bigelow toiletries
- You want a quiet, grown-up atmosphere away from the stag-do chaos of Mathew Street
Schoonmaak & Onderhoud
8.5
- Housekeeping: Generally reliable daily service, though recent reviews mention missed dust on skirting boards and under beds.
- Bathroom hygiene: Surface clean is good, but deep-clean details like grout discoloration and slow-draining sinks are recurring complaints.
- Maintenance: Some wear and tear visible on laminate flooring and scuffed furniture edges.
- Linens & towels: Towels are fluffy and plentiful; sheets are crisp white cotton, though pillows are often described as 'too thin'.
- Odors & scents: Lobby smells of expensive signature scent; rooms are generally fresh, though some 'musty' AC smells reported in older reviews.
Sleepability™
7.5STIL
0-4LUID
4-7.5GEMATIGD
7.5-10STIL
- Hum of the in-room mini-fridge
- Corridor noise from other guests returning late from concerts
Voordat je boekt
Goed om te weten
- Breakfast is £18.95 per person if not included in your rate — often cheaper to book a package.
- The 'Vinoteca' wine machine in the lobby allows you to buy premium wines by the glass using a prepaid card.
- You can walk to the Albert Dock restaurants in 5 minutes, so don't feel trapped by the hotel restaurant.
Wat je mee moet nemen
- A small portable fan (lifesaver if the AC is set to 'heat only' in winter)
- Your own conditioner (the provided dispensers can be finicky or empty)
- Earplugs (just in case you get a room near the lift)
Kamer Genie
Beste keuzes
- Corner Deluxe Rooms (ending in roughly '01' or '26') for dual-aspect views of the river and city
- River View Superior rooms on floors 6-8 for unobstructed Mersey sunsets
Kamers om te vermijden
- Lower floor rooms facing the 'city' side (often just stare at the concrete back of the arena)
- Rooms near the elevators if you're a light sleeper (corridors echo)
Kamer Aanvraag Genie – kopiëren en plakken
“I am staying for a special occasion and would love a 'Corner Deluxe' room on a high floor (6+) facing the River Mersey. If that is unavailable, any River View room away from the elevators would be appreciated.”
Veelgestelde vragen & Verborgen tips
Alles wat je eigenlijk wilt weten voordat je boekt.
Is there a pool?
No. Do not be fooled by the waterfront location. There is no pool.
How much is parking?
It costs £18 for 24 hours at the Kings Dock Multi-Storey car park next door. The hotel does not have its own garage.
Can I check in early?
Maybe. It depends on availability, but they will likely charge you a fee (around £20-£30) unless you have Accor status.
Is it close to the city center?
It's about a 15-20 minute walk to Liverpool ONE shopping center. It's 'waterfront central' but 'city center adjacent'.
Do the windows open?
Generally, no. The rooms are sealed for climate control and noise reduction.
Is breakfast worth it?
It's a decent spread with a 'frozen table' for cold items, but at ~£19, you can get a better brunch at Moose Coffee or a cafe at the Albert Dock for less.
Tips van Insiders
- ✨
The 'Connectivity Lounge' has printers if you need to print boarding passes or tickets last minute.
- ✨
Ask for a 'wellness kit' at reception — they sometimes have yoga mats and dumbbells available for in-room use.
- ✨
The hotel has a 5-star food hygiene rating (as of 2019/2024 checks), unlike some nearby luxury competitors which have scored shockingly low (1/5).
5 dingen die je moet weten voordat je gaat
💡The 'Vinoteca' wine dispenser in the lobby is a cool gimmick that actually serves decent wine without the bar wait.
💡The bathroom sinks are incredibly shallow and flat — turn the tap on full blast and you *will* splash your crotch.
💡The 'Executive Lounge' on the 2nd floor is often empty and a great place to work, even if the snack selection is just pretzels and soda.
💡Housekeeping can be hit-or-miss with restocking the Nespresso pods; you might have to hunt down a cart in the hallway.
💡The 'River View' can sometimes mean 'View of the Big Wheel directly in front of your face' rather than open water.
Lokaal Playbook
Kaart
Bekijk waar Pullman Liverpool zich bevindt en wat er in de buurt is.