Apartment-style rooms are huge and include kitchens
Porters English Pub is a legitimate nightlife hotspot downstairs
Quick Take: A convenient, hulking beast of a hotel that's great for shopping and business but is starting to show its age with worn carpets and slow elevators.
Reviewed by @carmiamore: I stayed here for a quick work trip and was blown away by the space. The bathroom is huge with a proper tub, and the bed is like sleeping on a cloud. Plus, being attached to the mall made my life so much easier. Highly recommend for solo travelers.
Guest Who Stayed Here Said
The hype
Travelers love the mall connection and spacious rooms but consistently complain about dated furniture and elevator wait times.
Reality check
The '5-star' rating feels more like a solid 4-star due to aging interiors and occasional maintenance lapses like leaky ACs or worn grout.
You are a shopping addict who wants to roll out of bed into the mall
You need a washer/dryer and kitchen for a long stay
You rely on the central bus station (it's right across the street)
Cleanliness & Maintenance
8.5
Housekeeping: Daily and generally good, though they sometimes miss dust on high shelves or under beds.
Bathroom hygiene: Mostly clean, but older grout lines and occasional 'drain smell' complaints appear in reviews.
Maintenance: The biggest weak point. Expect scuffed furniture, peeling wallpaper corners, or a flickering bulb.
Linens & towels: Clean and crisp, but towels can feel a bit thin/worn from overuse.
Odors & scents: Lobby is heavily perfumed; hallways can smell like food (apartments) or stale smoke (near pub).
Sleepability™
7MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Bass from Porters English Pub (lower floors)
Traffic sirens from Defence Street
Hallway noise due to heavy foot traffic
Before you book
Good to know
Valet parking is free but can be chaotic; allow 15 mins to retrieve your car.
The pool is on the roof (31st floor) and can get very windy/cold in winter evenings.
Alcohol is served here (not a dry hotel), with multiple bars on-site.
What to pack
Earplugs (essential for lower floors)
Universal travel adapter (outlets are sometimes British style, sometimes multi)
Swim cap (sometimes enforced in the lap lanes)
Room Genie
Best picks
Executive Apartments (1 or 2 bedroom) for massive space and laundry facilities
Club Rooms on floors 20+ for the best city views and lounge access
Rooms ending in '22' often have better layouts (based on suite reviews)
Rooms to avoid
Floors 1-5 on the pub side (ask for 'quiet side' away from Porters)
Connecting rooms if you aren't booking both (sound leaks through doors)
Room Request Genie – copy & paste
“I am a light sleeper. Please assign a room on a high floor (20+) facing away from Porters English Pub and the main street traffic.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool heated?
Yes, the rooftop pool is temperature-controlled, making it usable year-round.
Can I walk to the Grand Mosque?
No, it's a 15-20 minute taxi ride. This hotel is in the city center, not near the mosque.
Is breakfast included?
Depends on your rate. If not, it costs ~130 AED ($35) per person, which is pricey—consider the mall food court instead.
Does the hotel offer an airport shuttle?
Yes, but it's not free. It costs around 350 AED. A standard taxi is much cheaper (~80-100 AED).
Is it pet friendly?
No, pets are strictly not allowed.
What is the difference between the Hotel and Apartments?
Apartments have full kitchens, washing machines, and a separate entrance, but access the same pool/gym.
Insider Tips
✨
Use the 'secret' mall entrance on the 2nd/3rd floor to skip the heat entirely.
✨
The '31 Bar & Lounge' on the roof has a happy hour with stunning sunset views that guests often miss.
✨
If the main valet is full, self-park in the mall extension parking (ask concierge for the validation ticket).
5 things to know before you go
💡The windows are often dirty on the outside due to desert dust storms—don't expect crystal clear views.
💡The 'high-speed' elevators are fast but the logic system is weird; you might wait 5 minutes for one to arrive.
💡Porters Pub is one of the most popular expat bars in the city—it gets rowdy and crowded on weekends.
💡The lobby scent is a very strong signature perfume that some find overpowering.
💡You can hear the call to prayer clearly from nearby mosques (a pro for some, a surprise for others).
Local Playbook
Map
See where Grand Millennium Al Wahda is located and what's nearby.