The hype
Guests are blown away by the views and the new design but frustrated by the apathy of the staff.
The Westin® St. Thomas Beach Resort & Spa
$350-650/ nat
Bestil hvis You want the newest, shiniest resort hardware on St. Thomas and don't mind 'island time' service speeds.
Hvorfor folk elsker det
- Stunning cliffside infinity pool with panoramic harbor views
- Brand new rooms (reopened late 2023) that feel modern and crisp
- Shared access to amenities at the neighboring Buoy Haus resort
Hurtig oversigt: A gorgeous architectural triumph where the physical renovation is five-star but the service is still working through serious growing pains.
Anmeldt af @sincerelysusye: I had the most incredible sunset dinner at Luna Mar inside the Westin. The seafood pasta was fresh, and sipping that cocktail while watching the sky turn pink over the ocean was a core memory. Definitely request a table by the railing!
Gæst der boede her sagde
Reality check
You will likely be woken up by wild roosters at 5:00 AM if you are in a lower-level Garden View room.
- You prioritize modern, aesthetic interiors over personalized service
- You want a resort that feels like a 'campus' with multiple pools and restaurants
- You are a Marriott Bonvoy loyalist looking to burn points
Renhed & Vedligeholdelse
8
- Housekeeping: Inconsistent. Some days perfect, other days late or missed entirely. 'Island time' applies to cleaning too.
- Bathroom hygiene: Generally sparkling (new grout helps), but the barn door track collects dust.
- Maintenance: Excellent condition overall (post-2023 reno), though elevators are finicky.
- Linens & towels: Fresh and fluffy, typical Westin high standard.
- Odors & scents: Lobby smells of signature White Tea scent; some damp/musty smells in lower-floor corridors.
Sleepability™
7MODERAT
0-4HØJT
4-7.5MODERAT
7.5-10STILLE
- Wild roosters crowing at 5:00 AM (especially near Garden View rooms)
- Thin connecting doors
- Hallway noise echoing on tile floors
Før du booker
Godt at vide
- The beach is shared with the Buoy Haus; you can use their beach chairs but not their pool.
- Valet is effectively mandatory ($35/day); 'self-parking' is often full or restricted.
- Breakfast at Shorebird is a steep $34/person buffet; coffee is not included in the room rate.
Hvad skal du pakke
- Earplugs (essential for the roosters)
- Water shoes (Morningstar Beach entry can be rocky/shelly)
- Insulated water bottle (hydration stations are available but small cups)
Værelses-genie
Bedste valg
- Terrace Ocean View (Upper Floors) for the best sunset vantage points
- Main Building rooms for easier access to the lobby and elevators
Værelser at undgå
- Garden View rooms on lower floors (Ground Zero for rooster noise)
- Rooms near the elevator banks (noisy foot traffic)
Værelses-anmodnings-genie – kopier og indsæt
“I am requesting a room on a high floor, specifically away from the 'Garden' side to avoid early morning rooster noise. Please ensure the room does not have a connecting door if possible.”
Ofte stillede spørgsmål og skjulte tips
Alt hvad du gerne vil vide før du booker.
Is the beach safe to swim in?
Proceed with caution. Morningstar Beach has been flagged for high bacteria levels recently. Check the latest DPNR advisory upon arrival.
Can I walk to town?
No. The road is steep, winding, and lacks sidewalks. You need a taxi or rental car to get to Charlotte Amalie or Havensight.
Is there a resort fee?
Yes, a hefty ~$75 per night, which covers beach chairs, internet, and fitness classes.
Do I get access to the Buoy Haus next door?
Mostly yes. You can use their restaurants and beach area, but their pool and tide pool are reserved for their own guests.
Is the pool heated?
The main infinity pool is generally comfortable, but some guests report the adult pool can be surprisingly cold.
Are the rooms quiet?
Internal noise is average, but the bathroom 'barn doors' offer little privacy, and the roosters are a genuine external noise factor.
Insidertips
- ✨
Walk down the stairs to the Buoy Haus 'Salt Shack' for a better lunch vibe than the Westin pool bar.
- ✨
The 'Flying Frenchman' catamaran departs directly from the resort dock — book early for the sunset sail.
- ✨
There is a 'Marketplace Express' in the lobby for late-night snacks, but it's pricey.
5 ting du bør vide før du tager af sted
💡The bathroom doors are sliding 'barn style' glass that leave a gap — zero acoustic privacy for couples.
💡Stray cats roam the property; they are generally friendly but look hungry.
💡The elevators are frequently out of service or incredibly slow.
💡You might not get your 'welcome drink' unless you specifically ask for it at check-in.
💡The 'Garden View' is often just a view of a grassy patch where the roosters congregate.
Lokal Playbook
Kort
Se hvor The Westin® St. Thomas Beach Resort & Spa ligger, og hvad der er i nærheden.