The iconic stained-glass dome at La Cúpula is genuinely breathtaking
Unbeatable 'Triangle of Art' location—Prado, Thyssen, and Reina Sofía are your neighbors
Freshly renovated rooms (as of 2025) finally ditched the dated yellow decor for chic botanical prints
クイックテイク: A legendary grand dame that looks spectacular after its €90m facelift, but the service can still feel stiff and the gym is an afterthought.
@Voyascape によるレビュー: I checked into The Palace as it transforms into a Luxury Collection hotel. The suite was massive with a separate living room and the location is unbeatable for exploring Madrid. Despite the renovations, the historic charm is undeniable. A must for Bonvoy members.
ここに泊まったゲストの声
The hype
Travelers are relieved the 'tired' Westin rooms are gone, praising the new elegant interiors and soundproofing.
Reality check
Service doesn't always match the price tag—expect long check-in queues and staff who sometimes chat amongst themselves rather than rushing to help.
You are an art lover who wants to roll out of bed and into the Prado
You appreciate 'Old World' grandeur (chandeliers, rotundas, oil paintings)
You want a room that feels brand new but has historic bones
清潔さと保守管理
9.2
Housekeeping: Daily service is reliable; evening turndown is a nice touch.
Bathroom hygiene: Immaculate. The renovation replaced the old grout and worn tubs with sparkling new fixtures.
Maintenance: Excellent condition post-2025 renovation. No peeling paint or leaky faucets observed.
Linens & towels: High-thread-count, crisp white linens. Towels are plush and plentiful.
Odors & scents: Fresh, subtle botanical scent in the lobby; no more 'old carpet' smell.
Sleepability™
8静か
静か
0-4うるさい
4-7.5中程度
7.5-10静か
Traffic from the busy Plaza de las Cortes roundabout (if facing street)
Interior courtyard rooms are silent but have zero view
予約前に
知っておくと良いこと
The hotel officially rebranded from Westin to 'The Palace, a Luxury Collection Hotel' in March 2025.
Marriott Bonvoy Platinum+ members often get upgraded, but breakfast benefits can be strictly enforced (continental vs full).
The entrance is grand, but the lobby can get crowded with tour groups meeting up.
持ち物
Dressy casual outfits—shorts and flip-flops feel out of place in the lobby
Earplugs if you demand an open window (Madrid never sleeps)
ルームジニー
おすすめ
Premium Neptuno View Room (for the iconic fountain view)
Standard Deluxe rooms on lower floors facing the side streets (can be dark and noisy)
Rooms near the elevators (renovation layouts created some long treks, but being too close is noisy)
ルームリクエストジニー – コピー&ペースト
“I would appreciate a renovated Premium room on a high floor (4th or above). If available, a view of the Neptuno Fountain is preferred. If not, I prioritize silence over view and would accept a high-floor courtyard room.”
FAQ と隠された便利な使い方
ご予約前に本当に知りたいことすべて
Is there a pool?
No. There is absolutely no pool, and the 'solarium' is just a terrace.
How much is breakfast?
Expect to pay around €42 per person for the buffet under the dome if it's not included in your rate.
Is the renovation finished?
Yes, the major €90m renovation completed in March 2025. All rooms are refreshed, but the gym was left behind.
Is it noisy?
It's on a major roundabout. Street-facing rooms have double glazing, but light sleepers should request a courtyard room.
Can I walk to the main museums?
Yes. You are literally across the street from the Prado and a 5-minute walk to the Thyssen.
Is there a resort fee?
No specific resort fee, but watch out for the high breakfast and valet parking costs.
インサイダー情報
✨
The '27 Club' bar is a tribute to the 'Generation of 27' poets—look for the literary artifacts in the display cases.
✨
Skip the hotel breakfast at least once and go to 'Federal Café' nearby for a fraction of the price.
✨
There is a 'secret' back exit near the meeting rooms that dumps you out closer to the Huertas tapas bars, avoiding the main lobby crowds.
行く前に知っておくべき5つのこと
💡The gym is surprisingly small and dated for a hotel that charges €500/night.
💡You can hear the metro rumble faintly in the basement/lower ground public areas.
💡The 'courtyard view' rooms look into a rather dull internal shaft—great for sleep, bad for Instagram.
💡Service at the lobby bar can be agonizingly slow during 'after work' hours.
💡The elevators are small and can be a bottleneck during check-out time.
ローカルプレイブック
地図
The Palace, a Luxury Collection Hotelの場所と周辺情報をご覧ください。